Money Back Guarantee Policy

At YANDOREXA, we are committed to ensuring your complete satisfaction with our products. If, for any reason, you are not fully satisfied with your purchase, you may return the item for a refund. Please review the following terms and conditions of our Money Back Guarantee policy.

Eligibility for Returns

• Items must be returned within 30 days of the purchase date.
• Products must be in their original condition, unused, and with all original packaging and tags intact.
• Proof of purchase from YANDOREXA is required for all returns.

Non-Eligible Items

• Discounted or sale items are not eligible for returns unless they are defective.
• Personalized or custom-made products are not eligible for refunds unless they are faulty.

Return Process

1. Contact our YANDOREXA Customer Support team to initiate a return. You can reach us at [email protected].
2. Provide your order details and reason for return.
3. Upon approval, you will receive a return authorization number along with instructions on how to return your item.

Refund Processing

Once we receive your returned item, our team will inspect it for eligibility. If your return is approved, we will process your refund to the original payment method within 10 business days. Please note that the original shipping fees are non-refundable.

Exchanges

If you wish to exchange an item, please follow the return process to send back your original purchase and place a new order on YANDOREXA.

Return Shipping Costs

The customer is responsible for covering the cost of return shipping unless the product is faulty or incorrect due to our error. In such cases, YANDOREXA will cover the return shipping expenses.

Contact Information

For any questions or further assistance regarding our Money Back Guarantee policy, please do not hesitate to contact us at [email protected].

Thank you for choosing YANDOREXA. We value your business and are here to ensure your complete satisfaction.